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Berlin Gardens, LLC (“Berlin Gardens”) warrants to the original
purchaser that its polyethylene outdoor furniture products will be
free of original defects in workmanship and materials for a period of
twenty (20) years of residential use or five (5) years of commercial
use starting on the date of purchase. At its option, Berlin Gardens will
repair or replace this product without charge for materials and labor,
providing our inspection indicates that an original defect exists. Should
Berlin Gardens choose to replace the product, and the product is no
longer available at the time warranty service is required, a substitution
of similar performance and equal or greater value will be made.
Polyethylene is a synthetic product and may scratch or fade slightly
when exposed to sunlight or stain after prolonged contact with other
substances. Some expansion and contraction is to be expected due to
extreme changes in humidity and temperature. The foregoing shall not
be considered defects in materials or workmanship and are not covered
under this warranty. Stainless steel fasteners are warranted not to fail
structurally for the applicable warranty period. Swivels are warranted
not to fail structurally for five (5) years of residential use or two (2)
years of commercial use. Stainless steel may rust in certain extreme
conditions (such as coastal areas) if not maintained. This warranty does
not cover rusting fasteners or structural failure due to rusting fasteners,
damage caused by unauthorized service or repair, alteration of this
product, abuse or misuse, normal wear and tear on materials, or any
attempt to use the product in a manner or for a purpose other than
for which it is customarily intended. This warranty also does not cover
scratching or chipping of polyethylene; however, this warranty shall not
limit any warranties made by the manufacturer for such items which
may extend to you.
Cushions are warranted to be free of original defects in workmanship
and material for a period of one (1) year of residential use and are not
warranted for commercial use. Compression of cushions shall not be
considered a defect in materials and workmanship and are not covered
under this warranty.

To file a warranty claim please
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